Privacy Policy

SWARNAGHRITAM website is owned by Nisha Creations, which is the data controller of your personal data.

We have adopted this Privacy Policy to explain how we collect, use, and safeguard the personal data you provide to us through the SWARNAGHRITAM website. This includes the reasons we collect certain personal data and your rights in relation to it. By using our website, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit the SWARNAGHRITAM website, we may collect:

  • Device Information: Your web browser, IP address, time zone, and some cookies installed on your device. We also collect data on what pages you visit, referring websites or search terms, and how you interact with the site.
  • Personal Data: When you register or make a payment, we collect personal details you provide such as your full name, email address, billing address, shipping address, phone number, and payment information.

2. Payment Processing with Razorpay

For secure payment processing, we use Razorpay, a trusted third-party payment gateway. Razorpay may collect your payment details including credit/debit card number, UPI ID, and other financial data required to process your transaction.

We do not store or have access to your complete payment information on our servers. The data is processed directly by Razorpay in compliance with PCI-DSS standards and applicable data protection laws.

You can read Razorpay’s privacy policy here: https://razorpay.com/privacy/

3. Why We Process Your Data

We process your personal data to:

  • Fulfill orders and provide services
  • Improve your experience on our site
  • Communicate with you (e.g., newsletters, customer service)
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

4. Your Rights (For EU Residents)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights regarding automated decision-making and profiling

To exercise these rights, please contact us at nandu.rfl@gmail.com.

Please note that your information may be transferred outside Europe, including to countries like India, Canada, and the United States.

5. Third-Party Websites

Our site may contain links to other websites not operated by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of every site you visit.

6. Security of Your Information

We implement administrative and technical security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal information.

7. Legal Disclosure

We may disclose your information:

  • To comply with the law or legal process
  • To protect our rights or those of others
  • To investigate fraud
  • Upon lawful request by public authorities

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 info@swarnaghritam.in